LOGIN ISSUES YOU CAN FACE WITH EHALLPASS

Login Issues You Can Face with eHallPass such as Forgotten Password or incorrect username/email may persist. Here’s how you can solve them: 

eHallPass has become an essential tool for educational institutions as a replacement for traditional paper passes. 

LOGIN ISSUES YOU CAN FACE WITH EHALLPASS

The digital eHallPass system is a more efficient and secure way of managing and tracking student movement in real-time. But remember, it’s digital, so you are bound to encounter some issues, such as login issues that may be frustrating. 


COMMON EHALLPASS LOGIN ISSUES 

  • Forgotten Password:
    Humans tend to forget easily and it is normal to forget passwords if you are active on different social media platforms. 
    Solution: Visit the eHallPass login page and click on the “forgot password” option. Enter the email address affiliated with the school. You will receive a new password reset email with further instructions to create a new password. Follow the steps and create a strong password. 
  • Incorrect Username Or Email:
    Sometimes, the users accidentally enter the wrong email address or username due to a mistyping error, or if they have more than one email address. 
    Solution: Before clicking on the login option, double-check whether you have typed the email address or username correctly or not.
  • Internet Connectivity Issues:
    The eHallPass system is an online platform that requires a stable internet connection to work. 
    However, if your internet connection is weak or has a limited range, you may get logged out or find difficulty in staying logged in. 
    Solution: A stable internet connection is required which should cover a wide range of areas, so that the eHallPass system does not hang. 
    However, it’s the school’s responsibility to provide access to a stable internet connection to the staff and students. 
  • Multiple Failed Login Attempts:
    If you try to log in with incorrect credentials, your account may get locked for security reasons. 
    However, it is a measure of protection against gaining unauthorized access. 
    Solution: The lockout period ends within a few minutes and try logging in again with the correct credentials. 

HOW TO PREVENT FUTURE LOGIN PROBLEMS?

  • Strong Password Guidelines
    Keep your password safe and use a password manager to store your eHallPass credentials.
    Update your password frequently by using a combination to enhance security and reduce the risk of being logged out. 
    Make sure that you don’t use easy or predictable passwords such as birthdates, names, common phrases, etc. 
    Moreover, use different passwords for different digital accounts and platforms.
  • Secure Login Environments
    Use compatible, modern, trusted devices and update the browser regularly to prevent compatibility issues. 
    Access the eHallPass account from trusted devices and secure internet connection to prevent misuse or unauthorized access.
  • Two-factor Authentication (2FA)
    To further verify, the users must enable 2FA which acts as an additional layer of security. 
    Two-factor authentication reduces the risk of unauthorized access and makes the platform more safe and secure.

THE BOTTOM LINE 

Logging into the eHallPass system is easy and quick but when common problems arise, you should be aware of how to troubleshoot these technical issues. 

Whether it’s resetting a forgotten password, dealing with browser issues, or navigating two-factor authentication, these solutions will help you navigate through these issues.



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